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karenjschulte
Level 1
March 31, 2026
Question

Why does the right scroll bar disappear?

  • March 31, 2026
  • 1 reply
  • 1 view
Trying to enter 1099 information but the screen scroll bar has disappeared forcing you to tab through 20 empty boxes

1 reply

JohnB5677
JohnB5677
Level 15
April 2, 2026

To fix the missing scroll bar in TurboTax, 

  • Zoom out by pressing Ctrl + - (Windows) or Cmd + - (Mac) to reveal hidden navigation,
  • Set your OS to "Always Show Scroll Bars". 
  • If in Chrome, switch to Incognito Mode to rule out extensions.
    • Three dots top right corner (left click)
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