Why does SBTPG keep lying about having checks in the mail?

Forum|Forum|4 years ago
March 23, 2022
1 reply
0 views

Why do these people keep lying? I've been told now about 8 different dates that my check was supposedly sent. The last I spoke to someone he said, I promise your check is in the mail and you will get it by 2-23-2022. Why does SBTPG keep lying? Why are you holing my money? And don't lie and say its offsets as I know I don't owe the IRS anything, spoke to a rep there on 2-16-2022.

SForrestLO

Level 11

It is usually within 5 days from the date of mailing will you receive the check. However, you can contact SBTPG as they should be able to tell you why the check was issued.

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

Retherford41Author

Level 4

@SForrestLO The problem is they keep saying it is in the mail, and then when it never comes they say, oh sorry I guess it never got sent. Thus starting the process of waiting over again. This has been happening since 2-24-2022. It's been a month.It does not take a month to print and mail a check. It's just ridiculous.