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Level 2
June 4, 2019
Question

Why does nothing work? e-file = ”cancelled” error message; print to mail = closes; save to PDF: “it seems some problem while retrieving print list details for Returns.”

  • June 4, 2019
  • 6 replies
  • 30 views
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6 replies

Level 5
June 4, 2019
matridianAuthor
Level 2
June 4, 2019
I completed the process"Remove TurboTax 2018 and reinstalled.  Upon launch the program downloads 'critical' update, but will not install and relaunch.  Program closes and tax file cannot be opened at all.  Next tip?