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mizmae82
New Member

Why does IRS say no information on my refund can be provided ?

 
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3 Replies
TerukoL
Intuit Alumni

Why does IRS say no information on my refund can be provided ?

Until the IRS accepts or rejects your return, they won't have any record of it. Once you've been accepted, wait at least 24 hours before you use the IRS Where's My Refund? site.  If you jump the gun, you may be told?—incorrectly?—that you never filed.

Please click Why doesn't the government have any record of my pending return? to learn more.

 

The IRS states:

 

WHERE’S MY REFUND STATUS BARS DISAPPEARED

"We have gotten many comments and messages regarding the IRS Where’s My Refund Tool having your orange status bar disappearing. This has to do with the irs.gov where’s my refund site having too much traffic and lagging. This is causing images not to display and information about your federal tax return to not show up. This has happened every year since the tool was first available. This has nothing to do with you being flagged or your return being denied. Status Bars Disappeared for many Americans who filed early. This also can have to do with your browser settings as well as your cache. Please try using a different browser such as Chrome or Firefox. Also, clear your cache in your browser settings."

 

Please click https://www.irs.gov/faqs to learn more. 

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Why does IRS say no information on my refund can be provided ?

Nasirshumon

CassLO
Intuit Alumni

Why does IRS say no information on my refund can be provided ?

Be sure you enter your exact federal refund dollar amount. You can get this number from your Form 1040, line 35a. It is also possible the Where's My Refund site is currently being updated. 
Please see the TurboTax FAQ link below for more information:

Why is there no record of my return at Where's My Refund (WMR)?
@Nasirshumon 
 

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