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Why didn’t I receive my advance once my return was accepted?

 
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3 Replies
CatinaT1
Employee Tax Expert

Why didn’t I receive my advance once my return was accepted?

See this resource for more information: 

Offer details and disclosures for the Refund Advance program

 

The IRS is not officially accepting returns until January 29. 

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Why didn’t I receive my advance once my return was accepted?

Okay. So why is TurboTax saying I was accepted?

CatinaT1
Employee Tax Expert

Why didn’t I receive my advance once my return was accepted?

The IRS does a test period before opening. You could have been in a test group, but still the IRS does not officially open until January 29.

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