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Why can't I download and print my 2021 return? I cannot e-file either. I get a response back to try again later on all options. I have been trying for days.

This is the error I get when I try to download or print: "We're Having Trouble Printing Your Return
Sorry for the inconvenience, but TurboTax is experiencing a temporary problem printing returns. We're working on the problem and expect to have it fixed shortly. Please try again in a few moments." I have tried 2 different computers, 3 different browsers, 2 tables and 2 mobile devices, cleared cache and cookies, none of them help in getting the files downloaded and printed to file, the error remains. I also tried e-filing and that won't work either. I also had a chat with a TT representative and they could not solve the issue and we got disconnected. I have already paid for the TT Premier version and would like to file my taxes sooner than later as I have to mail them.
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1 Reply
MichelleLO
Intuit Alumni

Why can't I download and print my 2021 return? I cannot e-file either. I get a response back to try again later on all options. I have been trying for days.

This is a known experience that we are working to resolve. You can sign up for notifications and progress updates in the below help article. 

TurboTax is experiencing a temporary problem printing returns

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