Why are pdf tax forms all blank?

6 replies
52 views

I have just filed my taxes and then downloaded the forms in pdf. All the forms are blank - no information in any of the lines. Even stranger - my forms from prior years are also blank, though they were fully filled in when I downloaded them a year ago and earlier

TurboTax Premier Online

Katina S

Level 8

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding How to delete cookies! If that doesn't work, try using a different browser all together.

@ilgav810

SteamTrain

Level 15

I seem to recall another use had that problem too..

They switched to a different PDF viewer, and the numbers appeared ....don't recall which viewer was the problem.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

bjtroxler

Level 2

My return was blank except for the vouchers as well. After a few hours with customer service I switched from Chrome to IE and the forms were completely filled in with the correct data.

CarissaM

Level 15

We are happy to hear everything looks as it should now.

Please let us know if we can assist you further. @bjtroxler

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BarnesM

Level 2

Looking at my 2022 tax files, changing browsers, deleting cookies and using a different device all together didn't work. I filed married but all the forms say is my name and single instead of married, everything else is blank.

MarilynG

Alumni - Intuit

If you filed as Married, but your PDF show Single, maybe you started a return as Single, never finished it, and then filed as Married. The first return could be the one you are looking at.

Here's How to Access a Return you've Efiled.

Also, maybe your User ID for your Married return was different than the one you started as Single.

Click this link for Instructions If you forgot your User ID or Password.

@BarnesM

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