Why was my state refund taken out of my account instead of them adding it to it

8 replies
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TurboTax Free Edition Android

Lisa995

Alumni - Champ

Sounds like you had a Tax Due amount, not a refund amount. Look at the copy you printed and saved for your records, does it say Refund?

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kat13900Author

Level 2

It says tax refund.

Lisa995

Alumni - Champ

Then you need to call your state tax office and ask what happened. TurboTax has no control over any refunds, they just send what you've prepared to the tax agencies.

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VolvoGirl

Level 15

What state? I just saw that Louisiana had problems.

SweetieJean

Alumni - Champ

Did they deposit it, and then take it right out again?

SweetieJean

Alumni - Champ

<a rel="nofollow" target="_blank" href="https://www.complex.com/life/2019/03/louisiana-accidentally-doubled-tax-refund-to-66000-taxpayers">https://www.complex.com/life/2019/03/louisiana-accidentally-doubled-tax-refund-to-66000-taxpayers</a>

kat13900Author

Level 2

@SweetieJean thank you! That answers all of my questions! I didn't see that two days ago they refunded me the first time, apparently gave another one yesterday, and I woke up to an email saying they had taken the amount back out. It all makes sense now!

VolvoGirl

Level 15

Whew! Glad it worked out.