Where's my refund posted my federal return was deposited March 6th, my bank has not received it. What do I do?

[swanee1986]

I have already double checked routing and account numbers.

[DoninGA]

Did you request to have the TurboTax account fees paid from your federal tax refund?

[Lagonave24]

• The Irs say by 8 march my refund is done but nothing in my Account wels fargo bank ,and paid Turbo Tax fees from my refund  

[DoninGA]

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@Lagonave24 wrote:

• The Irs say by 8 march my refund is done but nothing in my Account wels fargo bank ,and paid Turbo Tax fees from my refund  

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If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or - TPG-CSsupport@greendotcorp.com

[swanee1986]

Yes I did 

[DoninGA]

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@swanee1986 wrote:

Yes I did 

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If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the service charge deducted. The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/

Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228

Or - TPG-CSsupport@greendotcorp.com