Where’s my money from my simulus check that was de...
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New Member

Where’s my money from my simulus check that was deposited into your bank account ? It’s not on my debit card!

 
3 Replies
Level 15

Where’s my money from my simulus check that was deposited into your bank account ? It’s not on my debit card!

TT doesn't get any money from anywhere ... if you used the refund processing service and your tax refund went to the debit card then the stimulus money should have also gone there ... you need to check with the processing bank and/or the Greendot card :

 

 

  • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

 

  • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

 

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

Level 15

Where’s my money from my simulus check that was deposited into your bank account ? It’s not on my debit card!

 
New Member

Where’s my money from my simulus check that was deposited into your bank account ? It’s not on my debit card!

I used Turbo Tax and received my refund directly to my bank. Whenever I went IRS web site, Get My Payment, it gave me Status Not Available message. Should I wait a check by mail?

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