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Level 2
April 17, 2020
Question

Where is my stimulus???

  • April 17, 2020
  • 8 replies
  • 32 views

I used TTAX to e-file my 2019 return (Home & Business CD - so Intuit did not have to deduct any fees from my refund) - I received my refund a week later by  direct deposit - BUT I HAVE YET RECEIVED STIMULUS - what is going on? The IRS site says "We are unable to provide you with the status of your payment or perform the action requested because: The tax return information you entered does not match our records". None of the FAQ's apply to me. What are TTAX users supposed to do? 

8 replies

Level 15
April 17, 2020

Check this website and update your bank information if necessary.  AGI is line 7 on your 2018 return and line 8B on your 2019 return.  Refund is line 21a of the 2019 tax return. and line 20a for 2018

 

https://www.irs.gov/coronavirus/economic-impact-payments

kocAuthor
Level 2
April 17, 2020

WRONG ANSWER - as I stated we cannot use this site because it says "According to information that we have on file, we cannot determine your eligibility for a payment at this time." The site also says do NOT use if you have already filed your 2019 return? If you already e-filed it says "No, do not use Non-Filers: Enter Payment Info Here. You don’t need to do anything else to get your Economic Impact Payment. You will automatically get your payment deposited directly into your account." NOT

Level 15
April 17, 2020

@koc - please confirm which website you are referring to: 

 

1)  https://www.irs.gov/coronavirus/economic-impact-payments

 

2) https://www.freefilefillableforms.com/#/fd/EconomicImpactPayment

 

 

the 1st one is if you filed in 2018 / 2019 and want to update your direct deposit information

the 2nd one is if you DID NOT file in 2018/ 2019 and want to apply for the stimulus payment.