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Level 2
June 6, 2019
Question

Where is my return

  • June 6, 2019
  • 8 replies
  • 0 views
Completed my tax return on February 25 but filed it by paper. Should I still be waiting for my return?

8 replies

Lisa995
Alumni - Champ
Alumni - Champ
June 6, 2019
what does the IRS website tell you about the refund status?
<a rel="nofollow" target="_blank" href="http://www.irs.gov/refunds">www.irs.gov/refunds</a>
♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪
Level 2
June 6, 2019
I put the information in (correctly) and it says it can't be found.
Lisa995
Alumni - Champ
Alumni - Champ
June 6, 2019
You said you couldn't find the "return"...you meant the IRS has no record of receiving the return?   Check here to see if it was actually received and accepted:
<a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp</a>
♪♫•*¨*•.¸¸♥Lisa♥ ¸¸.•*¨*•♫♪
Level 2
June 6, 2019
It wasn't an e-file it was paper filed.
Critter
Level 15
June 6, 2019
Check the IRS site ...  <a rel="nofollow" target="_blank" href="https://www.irs.gov/refunds">https://www.irs.gov/refunds</a>  ... what does it say there ?
Level 2
June 6, 2019
It says it can't be found? I put in the exact information from my return
VolvoGirl
Level 15
June 6, 2019
So you actually mailed your return?  And the IRS isn't showing it?  Maybe you mailed it to the wrong address or place.  You probably need to file it again.  ps.....and you are waiting for your Refund, not return.  The tax return is the 1040 form you file.
Critter
Level 15
June 6, 2019

If it has been processing for more than 21 days then you can call the IRS …

Call the IRS:  1-800-829-1040  hours 7 AM - 7 PM local time Monday-Friday

When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.  

So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.

Then press 1 for "form, tax history, or payment".  

Then press 4 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

Or you can contact your local IRS office.  See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1

 

If it's been more than 90 days since the return was accepted  then you can ask for help from the Tax Payer Advocate office:

At the following IRS website, find the USA map and click on your state, and it will give you the number of your IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

If you are unsuccessful with the Taxpayer Advocate for your area, you can also try the special IRS phone number for the Taxpayer Advocate Service at 877-777-4778.

More info on the Taxpayer Advocate Service:
http://www.taxpayeradvocate.irs.gov/about/who-we-are

http://www.irs.gov/Advocate/Taxpayer-Advocate-Service-6

Also see this article for more info on how the Taxpayer Advocate Service works:
http://www.irs.gov/taxtopics/tc104.html