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3 replies

Level 15
Apr 29, 2020 6:35 PM UTC

No one on this site or at TurboTax gets any information about the status of refunds.

 

Have you confirmed that your 2019 efiled tax return was accepted?

https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp

 

If it was accepted, what does the IRS tracking web site say about the status of your refund?

https://www.irs.gov/refunds

 

See this for how the IRS process works: https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Level 2
Apr 29, 2020 6:57 PM UTC

Where is my refund.  Order #  TTWCD138340765    order date

March 28 2020

Level 15
Apr 29, 2020 7:41 PM UTC

@SsAlxnd  What refund are you referring to? We are not TurboTax employees and can do nothing about a refund from TurboTax. You must contact them directly:

To contact TurboTax directly, go to this link: https://ttlc.intuit.com/questions/3401489