@midelk404 wrote:
I still have not received my federal tax return and can't get ahold of anyone from irs or you guys and not sure why it's still says processing when it said approved on February 1st what is still processing??
Only the IRS knows what they are doing. I'll tell you how to get through their automated phone triage to reach them.
First, be sure you aren't confusing the terms "accepted" and "approved." See this FAQ:
https://ttlc.intuit.com/community/return-status/help/does-accepted-mean-my-refund-is-approved/00/265...
In any case, if the IRS "Where's My Refund" tool shows that your return is still being processed and if it's been processing longer than 21 days, here's how to phone the IRS to speak to a live agent to see if they can tell you anything about the delay.
800-829-1040 (7AM-7 PM local time) Monday-Friday
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal" then you should be transferred to an agent, but there's likely to be a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
