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When will I receive my return if the IRS has already supposedly sent it to my bank over 6 days ago?

 
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When will I receive my return if the IRS has already supposedly sent it to my bank over 6 days ago?

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228


Or email - TPG-CSsupport@greendotcorp.com

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5 Replies

When will I receive my return if the IRS has already supposedly sent it to my bank over 6 days ago?

What is the status of your federal tax refund on the IRS website? - https://www.irs.gov/refunds

When will I receive my return if the IRS has already supposedly sent it to my bank over 6 days ago?

As of April 29th it states that it was sent to my bank to be deposited into my account. But it has not yet. 

When will I receive my return if the IRS has already supposedly sent it to my bank over 6 days ago?

Did you request to have your TurboTax account fees paid from the federal tax refund?

When will I receive my return if the IRS has already supposedly sent it to my bank over 6 days ago?

Yes, I did. 

When will I receive my return if the IRS has already supposedly sent it to my bank over 6 days ago?

If you requested to have the TurboTax account fees deducted from your federal tax refund, the IRS will send the refund to a third party processor to have the fees and the $40 service charge deducted. The third party processor will deduct the TurboTax fees plus the $40 service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.


For the status of your tax refund you will need to contact the third party processor, Santa Barbara Tax Product Group, using their website - https://www.sbtpg.com/


Tax Products Group Contact Information - https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information

Call 1-877-908-7228


Or email - TPG-CSsupport@greendotcorp.com

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