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when I update the NY state I get an error message 2145386407 and when I check for solution, it says none found?

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JotikaT2
Employee Tax Expert

when I update the NY state I get an error message 2145386407 and when I check for solution, it says none found?

This error may occur when your software needs an update.  Please follow the steps in this link to manually update your software.

 

If these steps do not rectify the issue, please follow these steps in this link to troubleshoot the problems and allow you to continue with your return.

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