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The Turbo Prepaid card is new this year. If you applied, and received the card, before filing you would need to contact the issuer for the routing and account number. Then, enter the information. If you already filed and did not enter any refund information, but selected/signed up for your refund on a Turbo Prepaid Visa Card a new one is being issued. Therefore, the paperwork would show a different account number.
If you have any questions or need assistance with your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169.
Please see the link below for more details on how to get a refund on a Turbo Prepaid Visa Card.
https://ttlc.intuit.com/questions/4139949-how-to-get-your-tax-refund-on-a-turbo-prepaid-visa-card
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