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To access your current or prior year tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)
Are you sure you were supposed to get a refund? Look at your Form 1040 and see if there is an amount on line 35a. Or did you have a tax due amount on line 37?
Did you have an amount on line 30 for the recovery rebate credit? if the IRS thinks they already sent your 1st and/or 2nd EIP payment then they may have recalculated your refund and you may owe now instead of getting a refund. Their letter should explain what has been changed.
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