What do I do if the IRS says I underpaid? I purchased the audit defense - how do I get help?

[pooodar]

We received an IRS document stating that we owe more than we paid in 2017.  We paid for Audit Defense so we were wondering how to get help.

[rjs]

The Audit Defense service is provided by TaxResources, Inc., also called TaxAudit.com, in partnership with TurboTax. If you paid for Audit Defense and you received an IRS notice, call TaxResources, Inc. at 877-829-9695, or report your IRS notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS until you have spoken to TaxResources. They may contact the IRS on your behalf.