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We wish you would have been able to contact us before you attempted to file your tax return, if you have a W-2 with an incorrect Social Security Number. The reason is that now there may be more work (both paperwork and legwork) involved.
If the Social Security Number (SSN) on your W-2 is wrong in any way,
you see, then you really shouldn't file your tax return until you get the matter
fixed. While the IRS may accept your tax return with an erroneous W-2,
and may even process a request for a tax refund, having a SSN incorrect
on a W-2 can cause many other kinds of problems for you in the future,
not the least of which is a failure to get (any) credit for your W-2
wages with the Social Security Administration (SSA). This is an
important consideration, perhaps not so much now, but when you reach
retirement age or become disabled -- and draw SSA benefits -- it
definitely will be.
So, under a normal course of events, here is what taxpayers should do.
First, approach your employer (or your former employer) and ask them to both issue you a corrected W-2 (known as a W-2C), and to also send a corrected copy to the Social Security Administration.
Second, if they are responsive to you, and willing to comply, then you can use the corrected W-2C document you receive to file your tax return (it may take your employer a few weeks to complete the necessary accounting and paperwork to get you the W-2C).
But if your employer is not
willing to help you, or you cannot make contact with them, then you should review and follow the process and procedure outlined at the following IRS
webpage. The IRS will then contact your employer on your behalf, and
help you further, as described.
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