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We received a letter from the state saying we owed money from 2020 but our filing on Turbo Tax Deluxe showed we neither owed or were due any money. What are my options

This was from an amended tax in 2020. There was a problem and the paperwork for the amended portion was never sent to state; our issue, but since our paperwork done on the site said we didn’t owe what are the options if they still say we do.
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We received a letter from the state saying we owed money from 2020 but our filing on Turbo Tax Deluxe showed we neither owed or were due any money. What are my options

What did the original return say?  Was it zero or did you owe?  If the amended return (that you didn’t file) shows 0 or a Refund you still have to pay the first tax due.    The Amended return is only for the difference you get back or owe.  

We received a letter from the state saying we owed money from 2020 but our filing on Turbo Tax Deluxe showed we neither owed or were due any money. What are my options

since you never filed the amended return, most likely the original return showed a balance due that you never paid. You may need the help of a pro. Generally, (state laws can vary), an amended return must be filed within 3 years of the original.  Failure to file timely may entitle the state to collect the balance due on the original and your amended return that was never filed is of no value. 

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