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Level 2
February 13, 2021
Question

Virtual card

  • February 13, 2021
  • 1 reply
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I haven't got my refund card yet and I wanted my virtual card I don't know where to find it and how to get it

1 reply

Level 15
February 13, 2021

All questions related to the Turbo Prepaid Visa should click here to speak to customer support. 

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Travass76Author
Level 2
February 14, 2021

No one can seem to help me I never got a email that helps set up my virtual card I call people and message people no one wants to help this is the last time I ever used TurboTax again I got a loan and I can't even access it .never got my card or can get help getting to my money I'm so mad 

Level 11
February 14, 2021

When your Refund Advance funds are ready you'll receive an email with a virtual Turbo® Visa® Debit Card that you can use to make purchases online. This should not have to be activated, as it can only be used for online purchases. You'll receive a physical card in the mail in 5-10 business days (this doesn't include Saturday, Sunday, and official holidays) that would need to be activated. Please see the FAQ link provided below for more information about the refund advance:

 

About Refund Advance

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