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Using Firefox, I cannot view my tax returns. It sits on the "Preparing your documents" screen with out any progress.

Tax returns are not being converted to PDF

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2 Replies

Using Firefox, I cannot view my tax returns. It sits on the "Preparing your documents" screen with out any progress.

Found the issue. Even the the page does not update or change in anyway, the pdf is downloaded in the background.

Using Firefox, I cannot view my tax returns. It sits on the "Preparing your documents" screen with out any progress.

The return was saved in the download folder on my computer. 

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