Unable to open return.

[johntugwell]

I am using 2019 Home and Business

[JakailaLO]

Please clarify your request for assistance. What happens when you try to "open" your return? Please provide as many details as possible. 

[beckykiefer]

Unable to open unfinished return.  Get error 119

[SForrestLO]

@beckykiefer See this Turbo Tax FAQ for error 119.

https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-119-error-saving-or-loading-fil...

[beckykiefer]

Can’t open unfinished return.  Error message 119

[Anonymous]

Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding How to delete cookies! If that doesn't work try using a different browser all together. 

[douglas byrns]

A brief message comes up (which I am unable to read) that starts with "please wait........

[AkinaLO]

If you have TurboTax Online you can clear your cache and delete cookies. Also, try refreshing your browser and even try using a different browser. 

Here are two articles below that will show you how to clear your cache and delete cookies. 

How to clear your cache - Community 

How do I delete cookies? - Community 

If you have TurboTax CD/Download, please check for updates within the program. 

How do I update my TurboTax CD/Download software p ... 

[f--k Y-u]

I am unable to open my turbo tax from 2019.  I cannot open the saved file or the cd.  My apple is older and it states I need to update the app.

I filed 2019 with this same computer and I want access to my purchase!!!

[MichelleLO]

If you are having trouble updating your TurboTax software, please see the FAQ Troubleshoot TurboTax for Mac updating issues for assistance.