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Level 2
Jan 29, 2024 11:36 PM UTC
Question

Unable to file electronically.

When I finished my forms turbotax said "we recommend you file electronically", so I am attempting that. No state filing (live in Texas), and its the same forms I have been filing the last 3 years, but the next page says I cannot file electronically, need to print and mail.  It doesn't tell me which form is the problem, but these are all the same forms I always file. here is the screen shot:

 

 

 

 

 

 

 

Now what?

    4 replies

    Level 15
    Jan 29, 2024 11:40 PM UTC

    Are you using the desktop product, and does your return include a Schedule C?

    Wilbur01Author
    Level 2
    Jan 29, 2024 11:50 PM UTC

    yes, desktop version, and schedule C is filled out. (same as last year)

    Level 15
    Jan 30, 2024 12:14 AM UTC

    I don't know the reason, but many folks are reporting in this forum that they cannot efile with their Schedule C.  Several have phoned TurboTax Support, and TurboTax is aware of the issue.   Normally, TurboTax updates the software overnight on early Thursday mornings.   Whether it will be fixed then (or hopefully before), I'm not sure.   It could be some underlying form related to Schedule C.

     

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