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Level 1
February 3, 2020
Solved

Two accounts

  • February 3, 2020
  • 1 reply
  • 1 view

I created a new account due to my old email messing up but I figured it out finally and seen a email that my refund was rejected because I submitted it on a different account! I went through the process it sent me and to go through but idk if it’s pending or still rejected because the two accounts say differently!

    Best answer by TerukoL

    If you filed your most recent taxes using a new email address, you will go by the staus of that was emailed to the new address. Depending on which TurboTax product that you used to file your taxes, there would be different ways to check the status. 

     

    Please click the link, listed below, for the TurboTax FAQ to learn how to check your e-file status and the status of your refund. https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538.

    1 reply

    TerukoLAnswer
    Level 13
    February 4, 2020

    If you filed your most recent taxes using a new email address, you will go by the staus of that was emailed to the new address. Depending on which TurboTax product that you used to file your taxes, there would be different ways to check the status. 

     

    Please click the link, listed below, for the TurboTax FAQ to learn how to check your e-file status and the status of your refund. https://ttlc.intuit.com/community/return-status/help/how-do-i-check-my-e-file-status/00/25538.

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