Turbotax refund

[truffletod]

I signed up for the full package turbotax service to file my Canadian taxes from home in Australia.  There was no mention that i could only proceed with access to a Canadian phone number so i am left with a service that is unusable and $112 out of pocket.  The service should state the requirements to use it before taking payment from customers, this is a complete scam.  I want a refund

[rjs]

This is the U.S. TurboTax support community. Please post your question about Canadian taxes in the Canada TurboTax support community.

If you phone TurboTax about your problem, if you are asked why you are calling, do not use the word "refund" unless you are talking to a live person. Say that you have a billing issue.