Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
Ask the Experts about the new tax laws! >> Event happening TODAY!
cancel
Showing results for 
Search instead for 
Did you mean: 
howjltx
Level 3

Turbotax instructions to amend 2016Tax nowhere close to reality? States Open & scroll down to “your tax returns & Documents” YOU CAN NOT SCROLL AND THERE IS NO “Show”

 
1 Best answer

Accepted Solutions
DoninGA
Level 15

Turbotax instructions to amend 2016Tax nowhere close to reality? States Open & scroll down to “your tax returns & Documents” YOU CAN NOT SCROLL AND THERE IS NO “Show”

You have to sign onto your 2016 online account using the exact same user ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2016 account, then use the option shown in blue on the account recovery website, "Try something else"

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Amend (change) return

View solution in original post

2 Replies
DoninGA
Level 15

Turbotax instructions to amend 2016Tax nowhere close to reality? States Open & scroll down to “your tax returns & Documents” YOU CAN NOT SCROLL AND THERE IS NO “Show”

You have to sign onto your 2016 online account using the exact same user ID you used to create the online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2016 account, then use the option shown in blue on the account recovery website, "Try something else"

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

 

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Amend (change) return

howjltx
Level 3

Turbotax instructions to amend 2016Tax nowhere close to reality? States Open & scroll down to “your tax returns & Documents” YOU CAN NOT SCROLL AND THERE IS NO “Show”

Great information, this will definitely help me since I need to amend all my taxes from 2016 to 2018 to delete disallowed stock wash sales. 

Dynamic AdsDynamic Ads
Privacy Settings
v