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Level 2
March 27, 2021
Question

TurboTax Error

  • March 27, 2021
  • 1 reply
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Turbo Tax corrected a calculation error on a form  on my 2020 Minnesota Tax Return after I filed my taxes using forms that were updated current at the time.   What guarantee for 100% correct do I fall under.  The updated calculation resulted in a larger refund which I did not receive.  I understand I can filed an amended return, but what does TurboTax give me for the error they made.

    1 reply

    Level 14
    March 27, 2021

    Please reach out to us directly at the link here.  This will direct your inquiry to the correct department.  

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    bob651Author
    Level 2
    March 27, 2021

    I dont want to call and wait for someone to answer to call back.  An additional waste of time.

    Level 15
    March 28, 2021

    Community is a public forum and we are limited in what we are able to do as far as addressing customer service issues such as yours. Contacting Customer Support would be a better option as they will be able to provide one-on-one support for your issue. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"