Turbo tax made error on my return so I had to pay IRS and file a claim to get my money back. But turbo tax has not got back to me in months. So what do I do next?

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Turbo tax made error on my return so I had to pay IRS and file a claim to get my money back. But turbo tax has not got back to me in months. So what do I do next?

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Turbo tax made error on my return so I had to pay IRS and file a claim to get my money back. But turbo tax has not got back to me in months. So what do I do next?

be aware TT does not cover any additional taxes you owe since they would be owed in any case. at best if it's their computational error all you can get back is penalties and interest.

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