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8 replies

GiseleD
Level 14
April 10, 2020

We cannot see your return here, as this is a public forum. Please copy and paste in the full rejection message you are receiving so we can better assist. 

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Level 2
April 11, 2020

Your electronic stimulus submission was rejected by the IRS

If you meet the requirements to apply for a stimulus payment, we'll help you fix your submission and re-send it. If you don't meet the requirements, we'll let you know the reason why.



What happened?


IND-424 - If the filing status of the return is married filing jointly and either 'PrimaryDeathDt' or 'SpouseDeathDt' has a value, then 'SurvivingSpouseInd' must be checked.


Next Steps


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GiseleD
Level 14
April 11, 2020

It sounds like your spouse passed away, and you are filing as a surviving spouse. Is that correct? If so, I am very sorry for your loss. 

 

According to the error message, you need to check the box indicating that you are a surviving spouse. You can access this in the My Info section (left-hand menu bar) in TurboTax Online. Once you check the box, please resubmit. 

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Level 2
April 13, 2020

Hi, where would I find the box indicating that I am a surviving spouse? I cannot see it anywhere. 

Description of error:
If the filing status of the return is married filing jointly and either 'PrimaryDeathDt' or 'SpouseDeathDt' has a value, then 'SurvivingSpouseInd' must be checked.