I can't get thru to them on the phone , I used my current address when I filed my return, but I haven't received any mail from them at current or old address ( I checked just in case). I can't use the online verification tool (it won't even give me the option to). When I check the where's my refund it says have my letter ready when I call the toll free number for the IRS but how do I tell them I never got a letter of I can't even get thru to anyone. 🤦
You'll need to sign in or create an account to connect with an expert.
To call the IRS:IRS: 800-829-1040 hours 7 AM - 7 PM local time Mon-Fri
Listen to each menu before making the selection.
First choose your language. Press 1 for English.
Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
Instead, press 2 for "personal income tax".
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
CorvetteMan
New Member
RamboRay87
New Member
az2527
New Member
jhinojosa1986
New Member
makmak1968
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.