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Level 2
February 15, 2021
Question

The IRS tool "Get my payment"

  • February 15, 2021
  • 6 replies
  • 49 views

I filled in mid January. I received an email from Turbo saying that my return was accepted by the IRS on the 10 of February. I try to check in the IRS tool, with all the correct information and saids that there's not information available about my return. Looks like I did everything and they never received even when Turbo saids they did. Can someone help me ! 

    6 replies

    DoninGA
    Level 15
    Level 15
    February 15, 2021

    The status of a federal tax refund will not be shown on the IRS website until the Accepted tax return starts to be processed by the IRS.  This can take several days after being accepted by the IRS.

     

    After the tax return has been Accepted by the IRS (meaning only that they received the return) it will be in the Processing mode until the tax refund has been Approved and then an Issue Date will be available on the IRS website.
    See this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

    JhonaajAuthor
    Level 2
    February 15, 2021

    My wife filled a week after me and she went to the IRS tool and saids that is Processing. But mine looks like I never filled nothing. Because it saids Wrong or not information available. Even when it is the correct information. 

    DoninGA
    Level 15
    Level 15
    February 15, 2021

    @Jhonaaj wrote:

    My wife filled a week after me and she went to the IRS tool and saids that is Processing. But mine looks like I never filled nothing. Because it saids Wrong or not information available. Even when it is the correct information. 


    What is the status of your federal tax return on the TurboTax Tax Home web page?

    Sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

    Level 2
    February 15, 2021

    I’m not sure of a solution. Is happening to me as well though you’re not alone.