Terrible experience

[rachaelslutsky]

My dad hired a tax guy for 2019 and I still have yet to get my refund and stimulus. He kept saying that since we are in a pandemic the IRS was taking awhile to send me my return. However, I would get notices in the mail that he did not fill something out right and would email him the forms to redo. He redid them and I still had concern that he did something wrong because I haven't gotten some of my return back. How do I go about getting my 2019 money back? I received my state tax but not my federal or stimulus yet.

[xmasbaby0]

There really are a lot of delays for 2019 federal refunds, so it may or may not be the "tax guy's" fault.  Only the tax guy or the IRS can tell you what happened.

To call the IRS:IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

Listen to each menu before making the selection.

First choose your language. Press 1 for English.

Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.

Instead, press 2 for "personal income tax".

Then press 1 for "form, tax history, or payment".  

Then press 3 "for all other questions."

Then press 2 "for all other questions."  It should then transfer you to an agent.

TAX ADVOCATE

At the following IRS website, find the USA map and click on your state, and it will give you the number of your area's IRS Taxpayer Advocate.

http://www.irs.gov/uac/Contact-a-Local-Taxpayer-Advocate

Also see this article for more info on how the Taxpayer Advocate Service works::
http://www.irs.gov/taxtopics/tc104.html

[rachaelslutsky]

I also forgot to mention I have been on the IRS website to check my refund status and it keeps telling me the numbers I have are wrong and my refund cannot be found.