Telephone number changed

Forum|Forum|5 years ago
November 6, 2020
7 replies
20 views

I can't login in because my cellphone number changed

ssunshine007

Level 4

I stopped working May 15 of this year I’m a Lyft driver. I did not want to be exposed to COVID-19. Love you saving any money from March until present. I have not collected anything whatsoever.

xmasbaby0

Level 15

@ssunshine007 Do you have a question for the TurboTax user forum?

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

ssunshine007

Level 4

Who I thought was a friend Ashley Nichol said she would help me with my unemployment my taxes and since I stopped working in March of this year because of the COVID-19. Let’s just say she helped her self she had a debit card from Bank of America mailed to her address and she spent all the money. She hacked into my Amazon my eBay account T-Mobile account. I’ve talk to the police I want her to get arrested they would only give me an an incident report E 6750277.From what I understand she committed A couple Felonise. So I have not received anything from anywhere. I’ve had to sell my bed set I don’t even know what I’m gonna sell next my clothes? I just wanna know if I’m gonna have any funds coming to me even though Ashley took my money?

oh00736

Level 2

My old number is on the account and I don't have it on anymore it was [phone number removed] my phone number now is [phone number removed]

I cant get in my account because it wants to send an text confirmation to my old phone

DoninGA

Level 15

@oh00736 wrote:

My old number is on the account and I don't have it on anymore it was [phone number removed] my phone number now is [phone number removed]

I cant get in my account because it wants to send an text confirmation to my old phone

See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/01/25927

Gramsue57

Level 2

Thanks

rashw1

Level 2

My teleohone number has changed from [social security number removed] to [phone number removed]

rashw1

Level 2

number changed from [phone number removed] to [phone number removed]

DoninGA

Level 15

@rashw1 wrote:

number changed from [phone number removed] to [phone number removed]

See this TurboTax support FAQ for updating your TurboTax account - https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-informati...

lwyant767

Level 2

I have a new cell phone number and unable to log in.

alanam391980

Level 2

Yes my number has changed sense the one that you had on file

DaraLO

Level 12

@alanam391980 Update your information using the form in the following Help Article, and make certain to select the checkbox next to "Please add my phone number to my account:" Account Recovery Request for your TurboTax Account

We'll process your request during our regular business hours (8 a.m. - 5 p.m. PST, Monday-Friday).

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