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TBG REFUND ISSUE

Hello, I have a few questions regarding my refund. I called the IRS, TPG and checked online and made many phone calls with no help regarding my return. My refund was missing $1,400 and I can’t get on the phone with a human being regarding this issue. After investigating this issue further, I have discovered I am not the only one with this issue. Please look into my case as soon as possible, as I was expecting at least double the amount I was told I would receive. The inconvenience this is causing is more than enough to make me re-consider using this service again.

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2 Replies
ee-ea
Level 15

TBG REFUND ISSUE

The third Economic Impact Payment of $1400 per person was sent out in March of 2021. The IRS may be saying you got it and are asking for it again on you return.

TBG REFUND ISSUE

$1,400 is the amount of the 3rd Stimulus payment. Did you already get the Stimulus payment they sent out last year starting March 2021? Do you have 1,400 on 1040 line 30? You might have tried to claim it again. Line 30 is only if you didn't get the full amount or qualify for more.

 

Did you get IRS letter 6475 saying what they sent you? If you didn't get the IRS letter 6475 saying what they sent you then check your bank statements and check your IRS account to see when and what they sent you.
https://www.irs.gov/payments/your-online-account


Request a trace for a missing third Stimulus payment
https://www.irs.gov/newsroom/questions-and-answers-about-the-third-economic-impact-payment-topic-j-p...

 

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