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Level 1
November 17, 2020
Question

Taxs

  • November 17, 2020
  • 1 reply
  • 4 views

My taxes were done and rejected . I paid turbor tax to help me with my returns . Everything was sent in. I have not received any word on them. Also the amount given to me doesn't match the its. So they won't let me sign in 

    1 reply

    VolvoGirl
    Level 15
    November 17, 2020

    Did you efile or mail your return? They didn't start opening the mail until June that's been stacking up. Back in March the IRS closed their processing centers and stopped processing mailed tax returns.
    See this IRS page for the latest information
    https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue

    If you efiled....Was your return Accepted? First double check your efile status here
    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

    Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
    Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

    When will you get your refund,
    https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

    Level 2
    November 17, 2020

    rejected state and federal