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Doudmama95
Returning Member

Taxes

I selected the 5 days early and have a date of 2-24-25 on transcript and the tracker but still have not got my funds or an email stating they can’t deposit early? 

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3 Replies
CatinaT1
Expert Alumni

Taxes

Are you looking at the date on Where's My Refund? That is the date you need to go by.

 

You should get an email from TurboTax when your refund is on its way. Some didn't get an email until late in the day, but still got their deposit.

 

For more information click on the link below

5 Days Early Option

 

If you don't get your deposit, there is a few reasons why that might happen.

 

  • Your refund was offset or differed from their estimated refund amount, bringing the refund amount below the minimum threshold or above the maximum. What is a refund offset?
  • Your bank wouldn't accept RTP (Real Time Payments) or Same Day ACH deposits, preventing Intuit from depositing your refund 5 days ahead of when the IRS would have deposited your refund.
  • The IRS didn't give Intuit 5 or more days of notice in advance. This stopped Intuit from meeting the 5 days early expectations.

If TurboTax is unable to deliver the refund 5 days early, your order will be canceled and you won't be charged the 5-Day Early fee. You will receive a follow-up email with a refund and timing update, and if any cancellation is applicable. 

 

If you don’t receive an update email or an automatic refund (if applicable) within a few days, you can contact TurboTax Customer Support by clicking the link below.
 

TurboTax Phone Number

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Doudmama95
Returning Member

Taxes

On where’s my refund it shows a deposit date of 2-24-25. 

RachelW33
Expert Alumni

Taxes

If TurboTax was unable to deposit your funds 5 days early, they will send you an email letting you know the reason and will refund the $25 fee that you were charged.

 

For more information, please see this TurboTax Help Article: 5 Days Early Refund Delivery Option


 

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