Taxes

Forum|Forum|5 years ago
May 15, 2021
2 replies
3 views

You took $189.00 from me but never filed my taxes. I need my refund A.S.A.P.

SweetieJean

Alumni - Champ

TT does not file your taxes. YOU must do so by going through the program and hitting the Submit button.

xmasbaby0

Level 15

Paying your fee did not file your return. Go all the way through the FILE section and click the big orange button that says "Transmit my returns now". Then watch your emails.

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

VolvoGirl

Level 15

Or were the fees suppose to come out of your refund but Turbo Tax took it out of your bank account?

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it.