Skip to main content
Level 2
August 19, 2020
Solved

Taxes

  • August 19, 2020
  • 2 replies
  • 18 views

in March I did the process of my taxes and they were accepted. it's August and I still haven't received the check. on the IRS website it tells me that it is still in process. What I can do?

    Best answer by bluedeb

    Unfortunately, only the IRS can help you.  You can contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

    - The first question the automated system will ask you is to choose your language.
    - Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
    - Next, press 1 for “form, tax history, or payment”.
    - Next, press 3 “for all other questions.”
    -Next, press 2 “for all other questions.”
    - When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
    -After it asks twice, you will be prompted with another menu.
    -Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

    2 replies

    bluedeb
    Alumni - Champ
    bluedebAlumni - ChampAnswer
    Alumni - Champ
    August 19, 2020

    Unfortunately, only the IRS can help you.  You can contact the IRS.  The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.

    - The first question the automated system will ask you is to choose your language.
    - Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
    - Next, press 1 for “form, tax history, or payment”.
    - Next, press 3 “for all other questions.”
    -Next, press 2 “for all other questions.”
    - When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
    -After it asks twice, you will be prompted with another menu.
    -Finally, press 2 for personal or individual tax questions. The system should then transfer you to an agent.

    Level 2
    August 19, 2020

    I’m from Argentina. How can I do for calling ?? What number? Thanks

    DoninGA
    Level 15
    Level 15
    August 19, 2020

    @Danacebadera  wrote:

    I’m from Argentina. How can I do for calling ?? What number? Thanks


    If you have a US phone number for a callback -

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/

     

    If you do not have a US phone number for a callback -

    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    Level 2
    December 24, 2020

    Deposit 670 to my chime a