Tax return

Forum|Forum|5 years ago
July 11, 2020
2 replies
0 views

My amount for state and federal shows and says printed but I got a email saying they were not completed but I also got a letter saying they took my state ?

TurboTax Free Edition Online

xmasbaby0

Level 15

Did you mail your returns or did you e-file? And..are you looking in the right account?

Did you e-file? Did you click a big orange button that said “Transmit my returns now?”

When you e-file your federal return you will receive two emails from TurboTax. The first one will say that your return was submitted. The second email will tell you if your federal return was accepted or rejected. If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

First, check your e-file status to see if your return was accepted:

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?

https://www.irs.gov/refunds

Or does your account say “Ready to Mail?”

Note: If it says “Ready to Mail” or “Printed” that means YOU have to mail it yourself. TurboTax does not mail your tax return for you.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

SusanY1

Level 15

The e-mail (from our marketing department) tends to look only at electronic filing data. If you printed your return and mailed it in, you can ignore any e-mail from TurboTax that indicates your tax return is not complete.

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