Tax Return

[ziggymj]

I mailed my turbo Tax return in March 2020 and stil haven's received a refund. I've tried bith the web site and phone and given my info, but they don't recognize me. Is there any way to actually call the Fresno, CA office and have someone answer?

[Texas Roger]

The IRS has limited to no staffing at its regional offices. If CA is not yet allowing persons to work in non essential businesses, there may be no one in the IRS office. The IRS has not processed mailed returns for some time. They have not said when they will start processing them again. So your return may be like many others sitting in stacks in trailers unopened. Neither you or the IRS will be able to track the progress until they actually open your return and start processing it.

When they do, you can track it at the IRS tracking web site: https://www.irs.gov/refunds