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Level 1
April 15, 2020
Question

Tax return

  • April 15, 2020
  • 1 reply
  • 1 view

So I originally signed up for the turbo tax prepaid card and only got my states return in the mail on a check but haven’t seen my federal It’s been months now and I tracked it the IRS status shows accepted and sent to bank and direct deposited and I never did direct deposited this year and check with my back account and they didn’t have it and I have seen account and routing number when I reviewed my 2019 taxes and I never put in a routing or account number when u filed so don’t know how they got this info of someone account and routing number that isn’t mine and I did give permission to anyone just add a bank account for direct posit.

1 reply

Level 2
April 21, 2020

I am having the same kind of problem. The IRS says they deposited in my account March 4, six weeks ago. I have no bank account, I asked to have it put on a card. Cant talk to anyone at Turbo tax. What can we do, sue them?

Level 2
April 22, 2020

You can call or used to Better Business Bureau and file a complaint