TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

Tax return

3 replies
25 views

I got my tax refund on a green dot card but they returned the money on the card back because the information on the card didn’t match my turbo tax information how do I get my money back ?

Level 15

Ok ... you had your refund sent to a debit card that was not yours ?

And the bank that processes the deposit rejected it and returned it to the IRS ?

If so the IRS will convert it to a paper check mailed to the address on the return... this conversion can take 3 weeks or more.

Tonytonee98Author

Level 2

And there’s nothing I can do to reverse this process ?

Level 15

Nope ... although the IRS doesn't stop you from doing this the banking regulations against fraud have most banks policing deposits and rejecting them ... it is a safety measure.