Skip to main content
Level 2
April 2, 2020
Question

Tax return

  • April 2, 2020
  • 1 reply
  • 0 views

I got my tax refund on a green dot card but they returned the money on the card back because the information on the card didn’t match my turbo tax information how do I get my money back ? 

    1 reply

    Critter
    Level 15
    April 2, 2020

    Ok  ... you had your refund sent to a debit card that was not yours ? 

     

    And the bank that processes the deposit rejected it and returned it to the IRS ?   

     

    If so the IRS will convert it to a paper check mailed to the address on the return... this conversion can take 3 weeks or more. 

    Level 2
    April 2, 2020

    And there’s nothing I can do to reverse this process ? 

    Critter
    Level 15
    April 2, 2020

    Nope ... although the IRS doesn't stop you from doing this the banking regulations against fraud have most banks policing deposits and rejecting them ... it is a safety measure.