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DoninGA
Level 15
Level 15
February 14, 2020

SBTPG is the Santa Barbara Tax Products group that receives the federal tax refund when you requested to have the TurboTax account fees paid from the federal tax refund.

The third party processor will deduct the TurboTax fees plus the service charge and then attempt to direct deposit the remaining refund balance into the account that you entered on your tax return.

Level 2
February 14, 2020

When will I receive the reminder of my money because I’m still short 

SusanY1
Level 15
February 14, 2020

If the amount of the federal refund check or direct deposit that you received differs from the amount shown on your return, the IRS (or your state) will mail you a letter that explains why.  That letter can take a few weeks to reach you.  TurboTax doesn't receive any information about your refund from the IRS.

 

The amount typically differs for one of two reasons.  Either due to a correction that has been made to your return or a U.S. Treasury offset

 

If it is due to a return correction, you will have to wait for the letter for an explanation. 

 

You can check to see you are subject to a U.S. Treasury offset by calling (800) 304-3107 and following the prompts.

 

 

 

@SierraGoins10

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