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Level 2
May 3, 2021
Solved

Tax Return Rejected

So I got the dreaded 'IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records'.  I have filed my previous 5+ years returns by mail so I haven't used a 'PIN'.  I submitted the returns twice and got the same rejection twice.  I have no issue filing by mail, but was hoping to do it electronically this year. I have verified that my AGI is correct from 2019, so I think the PIN is the issue. Any advice?

fanfare
fanfareAnswer
Level 15
May 3, 2021

tell TurboTax you did not file last year.

Enter an AGI of zero

Leave the Self-select PIN blank.

3 replies

fanfare
fanfareAnswer
Level 15
May 3, 2021

tell TurboTax you did not file last year.

Enter an AGI of zero

Leave the Self-select PIN blank.

da1616Author
Level 2
May 5, 2021

Changing the AGI to ZERO did the trick. I didn't have to change or alter the PIN. Fed and State accepted. So we will wait and see now. Thanks for the help

Level 2
May 17, 2021

I don't think my last years PIN is correct