Tax Return Rejected

Forum|Forum|5 years ago
May 3, 2021
3 replies
28 views

So I got the dreaded 'IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records'. I have filed my previous 5+ years returns by mail so I haven't used a 'PIN'. I submitted the returns twice and got the same rejection twice. I have no issue filing by mail, but was hoping to do it electronically this year. I have verified that my AGI is correct from 2019, so I think the PIN is the issue. Any advice?

TurboTax Home & Biz Windows

Best answer by fanfare

tell TurboTax you did not file last year.

Enter an AGI of zero

Leave the Self-select PIN blank.

fanfareAnswer

Level 15

tell TurboTax you did not file last year.

Enter an AGI of zero

Leave the Self-select PIN blank.

da1616Author

Level 2

Changing the AGI to ZERO did the trick. I didn't have to change or alter the PIN. Fed and State accepted. So we will wait and see now. Thanks for the help

SD672

Level 2

I don't think my last years PIN is correct