Tax return lost

Forum|Forum|6 years ago
February 12, 2020
1 reply
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TurboTax Free Edition Online

TerukoL

Level 13

Could please clarify what you mean by tax return lost so that we can try to help you?

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Devinee Neil

Level 2

I was on the last page before sending and I was asked for a 7 digit code by email. I couldn't check email without losing all the 5 hours I spent doing the Federal and State tax information. I'm ready to cry - how does one switch screens on the computer without losing vital information????

TerukoL

Level 13

Your TurboTax information should save automatically as you enter it. Are you not able to open a new browser on your computer, without closing your TurboTax account, so that you can toggle back and forth between the two screens? Could you possibly check your email on your phone?

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