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Level 2
March 8, 2026
Question

TAX RETURN ACCEPTANCE

  • March 8, 2026
  • 1 reply
  • 115 views

I submitted federal and state returns for my father in Mid February and when I check the status in Turbo Tax they are still showing pending (even though he has received his refund and received an emails saying that both returns have been accepted.)

    1 reply

    Alumni - Intuit
    March 8, 2026

    Thank you for sharing this info. Usually, if TurboTax Online is "stuck" in any way, the recommended troubleshooting step is to clear the browser's cookies and cache. 

    • Check ‌your browser's settings. (Clear your Cache and Cookies)
    • Or, Try using a different web browser to login - i.e., if you're using Chrome, try logging in on Firefox.
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