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Level 2
March 8, 2026
Question

TAX RETURN ACCEPTANCE

  • March 8, 2026
  • 1 reply
  • 24 views

I submitted federal and state returns for my father in Mid February and when I check the status in Turbo Tax they are still showing pending (even though he has received his refund and received an emails saying that both returns have been accepted.)

    1 reply

    Level 6
    March 8, 2026

    Thank you for sharing this info. Usually, if TurboTax Online is "stuck" in any way, the recommended troubleshooting step is to clear the browser's cookies and cache. 

    • Check ‌your browser's settings. (Clear your Cache and Cookies)
    • Or, Try using a different web browser to login - i.e., if you're using Chrome, try logging in on Firefox.
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