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Level 2
March 11, 2020
Solved

Tax Refund

  • March 11, 2020
  • 2 replies
  • 13 views

Hallo,

it’s coming to 6weeks without any update about getting my tax refund.

please I need some assistance on this, thanks 

    Best answer by VolvoGirl

    First of all....Was your return Accepted? First double check your efile status here
    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

    Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
    Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

    2 replies

    VolvoGirl
    VolvoGirlAnswer
    Level 15
    March 11, 2020

    First of all....Was your return Accepted? First double check your efile status here
    https://turbotax.intuit.com/tax-tools/efile-status-lookup/

    When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

    Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
    Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

    When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

    eisangaAuthor
    Level 2
    March 11, 2020

    {removed}