Tax Refund Not Received

Forum|Forum|4 years ago
March 10, 2022
4 replies
36 views

Our federal taxes were accepted on February 12th and the IRS has confirmed that they have deposited the funds into your bank account on February 24th, however we still haven't received them. We really need our money.

HeatherPLO

Level 14

If it has been over 5 days and you haven't received your refund, please reach out to your financial institution first. If they have no record, you will then need to reach out to the IRS to run a trace. For more information on this, please see the IRS Help Page here.

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christykempkerAuthor

Level 2

I have reached out to my financial institution and have reached out to the IRS. My financial institution does not have my refund and I have verified all account information with them. The IRS has confirmed with me that my deposit was made into Civista bank account on 2/24. They have even given me the account numbers it was deposited into. I have been down every avenue that I can think of and you can't get a hold of a live person at Santa Barbara Group.

EbonyA

Level 13

You mentioned Santa Barbara Tax Group so I presume that you used the pay with my refund service. Please check this link to confirm contact information, you can also use the submit a request feature. Let us know what happens.

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